Support triage with Jev

1. Why a decision model for triage

Ticket routers fail when LLMs invent teams or bury the label in a paragraph. Jev’s choice / score / noul primitives force a typed answer you can switch on in code.

2. Decision pattern

Ask all three in one decide call so the ticket is fully classified before your workflow continues.

• choice — team or queue (billing, bug, account, …)
• score — urgency or severity levels
• noul — escalate to a human now?

3. Try it live

Open the Support Triage tool (5 free real-API runs). When you outgrow the trial, buy tokens and create a jv_live_ key.